Terms & Conditions
Terms & Conditions
Welcome to *Lifetime Community Care*. By accessing our website, using our online services, or engaging our NDIS supports, you agree to the following terms and conditions.
*1. NDIS Support Services*
* *Service Framework:* All supports provided by Lifetime Community Care comply with the National Disability Insurance Scheme Act 2013 (Cth) and the standards set by the NDIS Quality and Safeguards Commission.
* *Service Agreements:* Specific service hours, fees, and delivery schedules will be formally agreed upon and governed by a separate, signed *NDIS Service Agreement* prior to service delivery.
* *Pricing & Cancellations:* Pricing and short-notice cancellations strictly follow the current *NDIS Pricing Arrangements and Price Limits*.
### *2. Website Use & Disclaimers*
* *Informational Purpose:* The content on this website is provided for general informational purposes only and does not constitute clinical, medical, or legal advice.
* *Online Forms & Inquiries:* When submitting forms or participant referrals, you agree to provide accurate information and confirm you have obtained appropriate consent if submitting details on behalf of another individual.
### *3. Privacy & Personal Data*
* We handle all personal and sensitive health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
* We collect data strictly to deliver safe supports, process claims, and meet statutory requirements. We never sell or share your data with third parties for marketing purposes.
### *4. Intellectual Property & NDIS Trademarks*
* *Our Content:* All website text, graphics, logos, images, and care documentation are the exclusive property of Lifetime Community Care and protected by Australian copyright laws.
* *NDIS Trademarks:* "NDIS" and the NDIS logo are registered trademarks of the National Disability Insurance Agency (NDIA). Lifetime Community Care uses official NDIS tagline assets solely to declare service status as an independent provider and is not directly operated by or affiliated with the NDIA.
### *5. Third-Party Links*
Our website may contain links to external sites (such as government portals, social media, or payment systems). Lifetime Community Care is not responsible for the content, security, or privacy practices of these third-party platforms.
### *6. Contact & Complaints*
If you have questions regarding these terms or wish to provide feedback, please contact us at *[Insert Email Address]* or *[Insert Phone Number]. Unresolved service complaints may be escalated to the **NDIS Quality and Safeguards Commission* (1800 035 544).